Contact information
Vanilla Lane Support is available 5 days a week with live chat and email options available. We can be contacted at Support@vanillalanecases.com for general enquiries and issues.
Marketing and PR can be contacted with marketing@vanillalanecases.com
When submitting a support request please ensure that you’ve provided the following details so we can assist you fully.
- Your order number
- The name the order was placed under
- Any other relevant details about your request
We will aim to respond to your request within 1-2 business days but In the meantime, you may find our policies and FAQs helpful for addressing your question:
We appreciate your patience and look forward to assisting you!